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To help us provide the most relevant information during our initial consultation, it's helpful to have a basic understanding of your business goals, target audience, current digital presence (website, social media, etc.), and any specific challenges you're facing. Additionally, having a general budget range in mind can help us tailor our recommendations accordingly.

Our typical onboarding process takes 1-2 weeks from the initial consultation to project kickoff. This includes finalizing the scope of work, signing agreements, and setting up necessary accounts and tools. For urgent projects, we can sometimes expedite this process – please let us know if you have specific timeline requirements.

Yes, while our physical offices are in New York and Toronto, we work with clients globally. Our team is experienced in international digital marketing strategies and can adapt our approaches to different markets and cultural contexts. We utilize virtual meetings and collaborative tools to ensure seamless communication regardless of location.

We provide comprehensive monthly reports detailing campaign performance, key metrics, and strategic insights. These reports are customized to your business goals and include both data analysis and actionable recommendations. Additionally, we schedule regular review meetings to discuss results and refine strategies. We can also accommodate custom reporting schedules or formats based on your needs.

We take confidentiality and data security extremely seriously. All clients sign a comprehensive NDA before we begin work, and we have strict internal policies regarding client information. Our team uses secure, enterprise-grade tools for communication and data storage, and we comply with relevant data protection regulations including GDPR and CCPA.